Booking policy & privacy

Booking

You can book online at any time. A booking is confirmed when you see the confirmation screen with your booking reference. You can choose a barber or the first free chair. All times are Dubai time.

Changes and cancellations

• You can change or cancel your booking online, free of charge, up to 24 hours before your appointment. Use the link on your confirmation.
• Inside 24 hours, your booking can't be changed or cancelled online. Please message us on WhatsApp or call, so we can offer the chair to someone else.
• If you can't make it, please tell us as early as you can.

Payment

You pay at the studio after your appointment, by cash or card. Prices are in UAE dirhams (AED).

If we offer online payment and you choose to pay when booking, the full amount is charged to your card through our payment provider. If you then cancel online at least 24 hours before your appointment, the full amount is refunded to the same card.

Privacy

What we collect. When you book: your name, mobile number, email address, any note you add, and the details of your appointments. We don't ask for anything else.

Why. To hold and manage your appointment, to contact you about it (for example a confirmation or reminder), and to keep a record of your visits. We don't send marketing without asking you first, and we never sell your details.

Who handles it for us. Our booking system runs on Cloudflare. When we email you about a booking, the email is sent through Resend. If you pay online, card payments are handled by Stripe; we never see or store your card number. Our barbers may also see your first name and booked services in their own calendar app.

How long. We keep booking records while we need them to run the studio and meet our legal obligations.

Your choices. Message us (see Contact) to see or correct the details we hold about you, or to have your name, number and email removed from our records. This site doesn't use advertising or tracking cookies. The studio's own dashboard uses one sign-in cookie for staff only. Your browser may remember your latest booking link on your own device, to make it easy to find again.

Terms of use

This site is run by UNCHRTD Studios, RRM Building, Shop 10, Nad Al Sheba 1, Dubai, United Arab Emirates. Please use the booking system only to make genuine bookings for yourself or someone you're booking for, with their agreement. We may cancel bookings that are made with false details.

Contact

UNCHRTD Studios, RRM Building, Shop 10, Nad Al Sheba 1, Dubai. Phone and WhatsApp +971 50 245 6925.